If upon receiving the item, you are unsatisfied with it, you can -of course- immediately send it back to us. This is part of our extended 30 days sale or return policy (money-back-guarantee). It starts right when you receive the article. As soon as we receive the returned item, we will forward the full amount of your shipping invoice to your account.
Am I liable for return shipping fees?
If you make use of the extended 30 days sale and return policy because you dislike the product, you will have to cover the returning fees yourself. In case of complaints or returns that are due to problems or misunderstandings on the side of leihinstrumente.com, we will cover the return postage during the first 30 days. Please contact us in advance. In most cases it's not possible to send the parcel free of charge, but we will credit you for the shipping cost. Please note that we can't cover the cost of express or courier services, only normal economy shipping. Please note that items must be returned in their original paper or cardboard packaging.
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